ORDER RECEIVED

If you have selected Offline Payment then please wait for us to contact you about payment arrangements. Once we confirm receipt of your payment – your subscription will become active.

If you have used PayPal to complete your purchase then your subscription should be active immediately. If you are having issues, accessing your product, please try close your browser and re-open our website again.

You have a statutory right to cancel any purchased Service within 14 days of purchase. The cancellation period will expire after 14 days from the day of the payment. To exercise the right to cancel, you should contact us in writing before the cancellation period has expired on hello@oxfordcomma.uk and inform us of your decision.

• Digital Services: If the service that you purchased includes digital content (e.g. e-Course) – by accessing or downloading the item within 14 days of purchase you have taken ownership and you confirm that you lose your 14 day right to cancel.
• If you have technical issues with the product or you can’t download the files contact Oxford Comma on hello@oxfordcomma.uk and we will help you as soon as possible.
• Appointments: Cancelation of Coaching Sessions or Meet & Greet services within 14 days of purchase is also subject to the Appointment Rescheduling policy. Should you schedule and miss your appointment within 14 days of purchase – this will count as you have consumed the service.
• Promotions Codes & Discounts – in the event of a cancellation, any promotions or discounts applied as point of purchase shall not be reinstated, nor shall the client be refunded the monetary value of the discount amount.

Please view our Terms & Conditions page for further information.